Internet Secret Shopping Report —375 National Apartment Communities

Percent of apartment communities that responded to an online query with a phone call: 19%

Average time to respond to an online prospect with a telephone call: 7 Hours

Percent of apartment communities that responded to an online query with a personal email: 43%

Average time to respond to an online prospect with a personal email: 7.4 Hours

Percent of apartment communities that did not respond to an online query at all: 47%

10 Signs That You Need ILoveLeasing.com

  1. You are signing expensive, long-term contracts with online and print advertising but you do not know which source is actually delivering qualified prospects.
  2. Your website statistics reveal you are getting good web traffic but your occupancy isn’t higher.
  3. Online leads are coming into your email system but you do not know how, when or by whom they are being followed up.
  4. You have never personally read an outgoing email message to a prospect and reviewed it for grammar and accuracy.
  5. You don’t know if your billboard, yellow pages, newspaper or monument signs are bringing qualified traffic to your community.
  1. You don’t know which one of your agents is consistently following up and closing leases.
  2. You are not aware that national studies confirm that 47% of website leads are ignored.
  3. You do not know that national studies confirm that 43% of website form leads do not receive an email response.
  4. You have not been informed that only 19% of online prospects receive a telephone call in response to their request for information.
  5. You do not realize that the national average time for leasing staff members to respond to an email is 7 hours.

Take advantage of the 47% response failure your competitors are most probably practicing. Schedule a DEMO today and almost double your leads in a matter of weeks.